Guides, walkthroughs, and answers for everything in Eleventh.
Create your first booking
Create your first booking in Eleventh, from picking the customer to saving it, and what to do next.
Viewing & Managing Bookings
A tour of the Bookings screen: how to find a booking, switch between calendar and the list, and manage a booking as it moves from Enquiry to Complete.
Get started with Eleventh and learn its basic concepts.
Accounts & Organisations
Understand the difference between your personal Account and the Organisation (Supplier, Venue, Agency) it can belong to.
Bookings
What a Booking is in Eleventh — ownership, who it links together, and where it lives in the data model.
Roles & Permissions
How Eleventh's role-based access control works — custom roles (grant/revoke ACLs), permission implications, and per-member overrides.
CRM Contacts
What a Contact is in Eleventh, what it can hold, and how it connects to your bookings and enquiries.
CRM Enquiries
What an Enquiry is in Eleventh, where Enquiries come from, and how they connect to your Leads, Contacts and Bookings.
CRM Overview
How Eleventh's CRM is structured — Leads, Contacts, and Enquiries, and how they relate to each other.
Leads
Learn what Leads are, how they move through customizable pipelines, what information they can store, and how they convert into customer Contacts.